What uses might a collaborative wiki or blog have in your chosen (current or desired) work environment? How would they support learning and/or performance? What would be the design and implementation challenges if management tried to do this? What would be the design and implementation challenges of a user-initiated effort?
A collaborative wiki would be useful in my work context to plan and track legislative session. There are many people involved - some within my unit and Division and others outside the Division but within the Department. During the months leading up to session, there's a lot of action and deal making. A wiki could help us keep track and colloborate on proposed legislation since we aren't generally in physcial proximity or on the same computer network. Many times emails are lost in overloaded inboxes. The wiki would support the Division and Department's legislative priorities and provide a forum for negotiating language, sharing concerns, and discussing legislator reactions. It could also be used to get information to the folks in the field quickly which is a necessity during session.
Management challenges: There might be management challenges since there are designated liaisons responsible for coordinating activities during session. They might perceive this as a threat to their authority or an indication that they are not meeting expectations.
User challenges: With the numerous "players" in the mix, it might be difficult to coordinate the effort. There might also be individuals resistant to change and/or afraid of new technology. Organization and information management could be a challenge if the original design isn't well conceived.
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